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What we treat › Bites and Stings
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Insect Bites and Stings Treated Online

Most insect bites and stings settle within days with simple first aid, and most bites can be recognised by where they are and when they appeared. A licensed doctor can assess bites and stings by video, tell an allergic reaction from an infection, and agree a plan with you: what to use, for how long and, when it is right for you, a prescription. Swelling of the lips, tongue or throat, or difficulty breathing after a sting, is an emergency: call 112.

  • Licensed doctors by video, daily 7am–11pm CET, usually within 15 minutes
  • If the doctor prescribes, use the prescription at a pharmacy near you
  • Full refund if your doctor decides you need to be seen in person

Speak with a doctor: live video assessment, advice and treatment.

A prescription is never issued without a consultation.

On this page What bit you? At a glance Identifying bites Infections from bites By season What helps Removing a tick or sting Prevention When to see a doctor When to get in-person care Can an online doctor help? Health tools Conditions How Mobi Doctor works Frequently asked questions Sources
Medically reviewed

Dr. Chrysoula I. Liakou MD, PhD Google Scholar LinkedIn

Internal Medicine Specialist
Cancer Immunology Researcher
Key facts
  • Treated online: Yes, for most. Of the 25 bite and sting conditions on Mobi Doctor, 21 are usually treated or managed by video, 3 partly, and one, rabies, is assessed online and treated in person.
  • Most bites: cause redness, swelling and itching that can last up to 10 days. Most bites and stings never need antibiotics.
  • Infection: a bite that gets hotter, more swollen and more painful over the following days, or leaks pus, needs a doctor.
  • Ticks: remove a tick promptly with fine-tipped tweezers, then watch for a spreading rash for up to 3 months.
  • Emergency: call 112 for swelling of the lips, mouth or throat, difficulty breathing or fainting after a sting, and after a bite from a viper.
Emergency signs: act now, do not book an appointment

Call 112 or go to an emergency department for swelling of the lips, mouth, throat or tongue, wheezing or difficulty breathing, fainting, or pale, grey or blue skin after a bite or sting; any bite from a viper or a snake you could not identify; a bite or scratch that broke the skin from an animal that could carry rabies, or any bite from a bat; or red, hot, spreading skin with a high temperature and feeling very unwell.

What bit or stung you?

Choose what fits best. Each page covers what it looks like, what helps, and what a doctor can do.

Common bites and stings at a glance

Mosquito, midge and flea bites cause small, itchy bumps; wasp, bee and hornet stings cause sharp pain and swelling; and tick bites matter mainly because of Lyme disease. Most bites and stings settle with first aid and can be managed online. Severe allergic reactions, snake bites and possible rabies exposures need emergency care.

Common bites and stings: what they look like, online care and where to read more
Bite or stingWhat it usually looks likeOnline careRead more
Mosquito bitesSmall, raised, itchy bumps on exposed skinHandled online
Midge and gnat bitesSmall, raised red bites, usually in groupsHandled online
Flea bitesRed, raised, itchy bites in groups, usually below the kneesTreated online
Bed bug bitesItchy bites in lines or groups on skin exposed while sleepingTreated online
Mite bitesVery itchy lumps, sometimes blistered, often grouped togetherHandled online
Tick bitesA small tick attached to the skin; a spreading rash weeks later can mean Lyme diseaseHandled or treated online
Wasp, bee and hornet stingsSharp pain, then a red, swollen markHandled or treated online
Horsefly bitesLarge, painful bites that may bleed and often become infectedTreated online
Spider bitesPain, redness and swelling, usually no worse than a wasp stingTreated online
Sea stingsPain and a red mark after a jellyfish or weever fish stingHandled online
Animal bitesPuncture wounds or scratches from a dog, cat or other animalPartly online
Infected bitesRed, hot, swollen skin around a bite that gets more painful over daysTreated online

Which bite is it? How to identify insect bites

Where the bites are, how they are grouped, and where you were when they appeared identify most bites. Bites in a line after a night in bed point to bed bugs, bites around the ankles at home point to fleas, and itchy spots at the waistband after walking in long grass point to harvest mites.

How to tell common bites apart: where, when and the clues to look for
BiteWhere on the bodyWhen and where you get itClues
MosquitoesExposed skin: arms, legs, faceMostly in the evening and at night; tiger mosquitoes also bite by daySingle or scattered itchy bumps
Midges and gnatsExposed skin, often the face, arms and legsOutdoors, often near waterSmall red bites in groups
FleasLower legs, ankles, waistbandAt home, often with petsGroups of bites, usually below the knees
Bed bugsFace, neck and armsOvernight in bed, at home or after a tripLines or groups; blood spots or brown marks on bedding
Harvest mitesAnkles, legs, waistband, groinAfter long grass, mostly in summer and autumnThe itch starts hours later
TicksAnywhere; check skin folds and the hairlineWoodland, long grass and parksA small creature attached to the skin
HorsefliesExposed skinOutdoorsA large, painful bite that may bleed
Wasps, bees and hornetsAny exposed skinOutdoors, near food, bins or nestsSudden sharp pain; a bee leaves its sting in the skin
SandfliesSkin left uncovered at dusk and at nightMainly around the MediterraneanSmall, itchy lumps
SpidersWherever a spider was trapped against the skinIndoors, in sheds or in the gardenRarely confirmed: most suspected spider bites are something else
Scabies (not a bite)Between the fingers, wrists, waist, groinWeeks after close skin contactItch worse at night; others at home itch too

In one emergency department study, 152 of 182 people who thought they had a spider bite, 83.5%, had a skin infection instead, which is why a red, painful bump that is getting worse needs a doctor to look at it, whatever caused it.

Which bites can pass on an infection in Europe?

In Europe, the bites most likely to pass on an infection are tick bites, which can cause Lyme disease and, in some areas, tick-borne encephalitis. Mosquitoes can carry West Nile virus in summer, sandflies carry leishmaniasis around the Mediterranean, and animal bites carry a risk of rabies in some countries. Most bites pass on nothing at all.

Infections spread by bites in Europe, where and when they occur, and what to watch for
BiteInfectionWhere and when in EuropeWhat to watch for
TicksLyme diseaseAcross Europe; ticks are most often infected in central EuropeA red rash spreading from the bite 1 to 4 weeks later, or flu-like illness
TicksTick-borne encephalitisRural and forested areas of central, eastern and northern Europe; in central Europe, ticks peak in April to May and September to OctoberA flu-like illness, then in some people a second illness affecting the brain; a vaccine is available
MosquitoesWest Nile virusSouthern, eastern and western Europe, mostly from July to SeptemberAbout 80% of infections cause no symptoms; fewer than 1% affect the brain
SandfliesLeishmaniasisMainly Mediterranean countries; sandflies are active from April to NovemberA sore that does not heal, weeks or months after the bite
Dogs, cats, bats and wild animalsRabiesWild animals or pets in parts of eastern and south-eastern Europe; bats can carry rabies-like viruses anywhereWash the wound and get treatment before any symptoms start
Cats, especially kittensCat scratch diseaseEverywhereA bump at the scratch, then swollen glands nearby

Removing ticks promptly and avoiding bites in the first place are the best protection. More on mosquito-borne infections is on the mosquito bites page.

Bites and stings by season

Ticks and mosquitoes are active from spring to autumn, harvest mites bite mostly in late summer and autumn, and processionary caterpillars cause rashes from late winter to midsummer. Sandflies around the Mediterranean are active from April to November.

When bites and stings are most common in Europe
WhenBites and stingsWhyRead more
February to AprilPine processionary caterpillar rashCaterpillars come down the trees in processions
April to MayTick bites, first peak in central EuropeTicks become active in spring
May to JulyOak processionary caterpillar rashThe caterpillars’ hairs are at their most irritating
July to SeptemberMosquito bites, and most West Nile virus casesMosquitoes are most active
SummerSwimmer’s itch, jellyfish and weever fish stingsSwimming season, and warm water
April to NovemberSandfly bites, mainly around the MediterraneanAdult sandflies are active
Summer and autumnHarvest mite bitesThe mite larvae are most common
September to OctoberTick bites, second peak in central EuropeA second season of tick activity

What helps most bites and stings

These steps help most bites and stings, and they are what a doctor usually suggests alongside any treatment:

  • Wash and cool Wash with soap and water, then hold an ice pack wrapped in a cloth on the area for at least 20 minutes, and raise it if you can.
  • Do not scratch Scratching can let in infection. Keep nails short, and avoid home remedies such as bicarbonate of soda.
  • Ease the itch and pain A pharmacist can suggest an antihistamine, a mild hydrocortisone cream, and paracetamol or ibuprofen.
  • Remove what is left Scrape a bee sting out sideways, and lift a tick out slowly with fine-tipped tweezers.

Which cream or tablet is best for insect bites?

There is no single best cream. For itching and swelling, a mild hydrocortisone cream and an antihistamine tablet are the usual first choices, and a pharmacist can advise on both. What to use depends on the problem:

What helps the main symptoms of insect bites and stings, and when to see a doctor
ProblemWhat helpsSee a doctor if
ItchingAn antihistamine tablet, a mild hydrocortisone cream, a cold compressThe itching stops you sleeping, or bites keep coming back
SwellingA cold pack wrapped in a cloth for at least 20 minutes, raising the area, an antihistamineThe swelling is more than about 10 cm across, or keeps spreading
PainParacetamol or ibuprofen, and a cold packThe pain is out of proportion to the bite, which can be a sign of a serious infection
Caterpillar hair rashRinse with running water, lift the hairs with sticky tape, an antihistamine tabletThe rash spreads, or the eyes or throat are irritated; do not use an antihistamine cream
An infected biteAntibiotics, when a doctor confirms the infectionThe bite is hot, red, swollen, painful or leaking pus

Do bites and stings need antibiotics?

Usually not. Redness and swelling that start soon after a bite are a reaction, not an infection, and redness and itching can last up to 10 days. Antibiotics help only when a bite becomes infected: hotter, more swollen and more painful over the following days, or leaking pus. A large swelling, more than about 10 cm across, is usually a large local reaction to the venom rather than an infection.

How to remove a tick or a bee sting

Remove a tick with fine-tipped tweezers or a tick-removal tool, gripping it close to the skin and pulling slowly upwards with steady pressure, without twisting or squeezing it. Do not use petroleum jelly, heat or nail polish. Scrape a bee sting out sideways with a fingernail or the edge of a bank card, without tweezers.

Removing a tick

  1. Use fine-tipped tweezers or a tick-removal tool.
  2. Grasp the tick as close to the skin as possible.
  3. Pull slowly upwards with steady, even pressure, without twisting, jerking, squeezing or crushing the tick.
  4. Dispose of it in a sealed container, or wrapped tightly in tape, rather than crushing it with your fingers.
  5. Clean the bite and your hands with antiseptic or soap and water, and check your skin for other ticks.
  6. Watch the area, and see a doctor about a spreading rash, a high temperature or flu-like symptoms in the next 3 months.

If the mouthparts break off and stay in the skin, try to lift them out with the tweezers. If they do not come out easily, leave them: the skin pushes them out as it heals. Do not use petroleum jelly, heat, nail polish or other substances to make a tick let go, because they can make it release infected fluid into the skin.

Removing a bee sting

  1. Scrape the sting out sideways with a fingernail or the edge of a bank card, as soon as you can.
  2. Do not use tweezers, which can squeeze more venom into the skin.
  3. Wash the area with soap and water, and cool it with an ice pack wrapped in a cloth.

Wasps and hornets do not usually leave a sting behind, so there is nothing to remove.

How to prevent bites and stings

  • Use an insect repellent on exposed skin and on clothing; DEET-based repellents work best.
  • Cover up outdoors, and tuck your trousers into your socks in long grass and woodland.
  • Where mosquitoes or sandflies bite at night, sleep in a room with screens on the windows or with air conditioning, or under a fine-mesh net.
  • Check your skin, your clothes and your pets for ticks after time outdoors.
  • Keep food and drinks covered outdoors, and keep away from nests.
  • Treat pets for fleas with a product your vet recommends.

When should I see a doctor about a bite or sting?

Book a consultation if:

  • a bite or sting is getting worse, or is not improving
  • the swelling is more than about 10 cm across, or keeps spreading
  • a bite is hot, painful, swollen or leaking pus
  • you were stung in the mouth or throat, or near the eyes
  • you were stung several times, or have reacted badly to a sting before
  • a rash or flu-like symptoms follow a tick bite
  • you have a high temperature and swollen glands after a bite
  • you are not sure what is biting you, or the bites keep coming back

When to get in-person care

Call 112 or go to an emergency department now for:

  • swelling of the lips, mouth, throat or tongue after a bite or sting
  • wheezing, fast or difficult breathing, or a tight throat
  • sudden confusion, drowsiness or fainting, or pale, grey or blue skin or lips
  • any bite from a viper or a snake you could not identify
  • a bite or scratch that broke the skin from an animal that could carry rabies, or any bite from a bat
  • red, hot, spreading skin with a high temperature and feeling very unwell

Get medical advice the same day for:

  • a sting in the mouth, the throat or near the eyes
  • tummy pain with vomiting, or dizziness, after a sting
  • several stings at once
  • a bite that is getting hotter, more swollen and more painful
  • a spreading red rash after a tick bite

Mobi Doctor consultations are for adults aged 18 and over. A child who is unwell needs a paediatrician or a local doctor in person, and emergency signs in a child mean 112.

Can an online doctor treat bites and stings?

Yes
Most bites and stings: assessment and treatment online.

Yes, for most. Bites and stings are assessed mainly by looking and by your story: what bit you, where and when. Of the 25 bite and sting conditions covered on Mobi Doctor, 9 are usually treated online and 12 more are usually managed online, 84% in all; 3 are partly treated online, and rabies is assessed online and treated in person. The doctor tells you when you need an examination, a test or emergency care.

What the doctor can do online

The doctor listens, looks at any photos you share and decides with you what helps. If a medicine is the right answer, the doctor prescribes it. If you need an examination, a test or urgent care, the doctor tells you where to go.

  • Warning signs checked first Allergic reactions, spreading infection and the signs of a serious illness after a bite are checked first, and you are sent to the right care if any is likely.
  • What bit you, identified The doctor reads the pattern of the bites and your story, and tells look-alikes apart, including scabies and skin infections.
  • Treatment that suits you Before suggesting any cream or tablet, the doctor asks about pregnancy, your other medicines and conditions.
  • A plan for the next sting An allergy referral, adrenaline auto-injectors when needed, and how to avoid the next bite.

Not sure what bit you? A doctor can look at it on camera in one consultation.

See available times →

Health tools for bites and stings

Free tools on Mobi Doctor:

All bites and stings

Most of these can be assessed and treated online. Each page covers the symptoms, first aid and treatment, and the signs that need in-person care.

How Mobi Doctor works

  1. Book a time that suits you: daily 7am–11pm CET. You can see a doctor over video, usually within 15 minutes. No subscription, and the exact price is shown before you pay.
  2. Speak to a licensed doctor about the bite or sting: show it on camera in good light, and say when and where it happened and how it has changed.
  3. Leave with a plan: what to do, what to use and for how long, and which signs mean you should be seen in person. If the doctor prescribes, use the prescription at a pharmacy near you.
See available times →

No sign-up needed

Frequently asked questions about bites and stings

What are the most common insect bites and stings in the UK and Europe?

Mosquito, midge and gnat bites, flea and bed bug bites, tick bites, horsefly bites, and wasp, bee and hornet stings. Ticks and mosquitoes are active from spring to autumn, and harvest mites bite mostly in late summer and autumn. Most bites cause small, itchy bumps or a painful swelling that settles with first aid.

How can I tell what bit me?

Look at where the bites are, how they are grouped, and where you were. Bites in a line after a night in bed suggest bed bugs, bites around the ankles at home suggest fleas, and itchy spots at the waistband after long grass suggest harvest mites.

How long do insect bites last?

Redness and itching can last up to 10 days. A large swelling after a sting can grow for 24 to 48 hours before it settles. A bite that gets worse after the first few days may be infected.

How do I know if a bite is infected?

An infected bite gets hotter, more swollen and more painful over the following days, and may leak pus. Redness and swelling that start soon after a bite are a reaction, not an infection.

Do insect bites need antibiotics?

Usually not. Most bites and stings settle with washing, cold compresses, antihistamines and a mild steroid cream. Antibiotics are only needed when a bite is infected.

When is a bite or sting an emergency?

Call 112 for swelling of the lips, mouth, throat or tongue, difficulty breathing, fainting, or pale, grey or blue skin after a bite or sting, after any bite from a viper, and after a bite or scratch from an animal that could carry rabies.

What is the best way to remove a tick?

Use fine-tipped tweezers or a tick-removal tool, grip the tick as close to the skin as possible, and pull slowly upwards with steady pressure, without twisting or squeezing it. Clean the bite, and watch for a spreading rash over the next 3 months.

What if part of the tick stays in the skin?

Try to lift the mouthparts out with tweezers. If they do not come out easily, leave them: the skin pushes them out as it heals. Do not use petroleum jelly, heat or nail polish to make a tick let go.

What is the best cream for insect bites?

There is no single best cream. A mild hydrocortisone cream eases itching and swelling, and an antihistamine tablet helps with itching. Do not use an antihistamine cream after contact with caterpillar hairs. A doctor can prescribe a stronger cream, or antibiotics for an infected bite.

What do insect bites look like in babies?

Much the same as in adults: a small red, swollen lump, sometimes itchy or painful. A baby under 1 who has been bitten or stung needs a doctor to check them, and swelling of the lips, mouth or tongue, difficulty breathing, or a floppy, unresponsive baby means 112. Mobi Doctor consultations are for adults, so a baby needs a paediatrician or a local doctor.

Which bites can make you ill in Europe?

Tick bites can pass on Lyme disease and, in some areas, tick-borne encephalitis. Mosquitoes can carry West Nile virus in summer, sandflies carry leishmaniasis around the Mediterranean, and animal bites carry a risk of rabies in some countries.

Can an online doctor treat bites and stings?

Yes, for most. Of the 25 bite and sting conditions covered on Mobi Doctor, 21 are usually treated or managed online. A doctor can assess a bite on camera, prescribe treatment, and tell you when you need emergency or in-person care.

Sources & further reading
  1. Insect bites and stings, NHS, National Health Service (UK), reviewed 1 June 2023.
  2. Insect bites and stings: antimicrobial prescribing (NG182), NICE, National Institute for Health and Care Excellence, 2020.
  3. Insect sting allergy, Anaphylaxis UK.
  4. Lyme disease, NHS, National Health Service (UK), reviewed 3 June 2025.
  5. Facts about Lyme borreliosis, ECDC, European Centre for Disease Prevention and Control.
  6. Factsheet about tick-borne encephalitis, ECDC, European Centre for Disease Prevention and Control, 2024.
  7. Factsheet about West Nile virus infection, ECDC, European Centre for Disease Prevention and Control.
  8. Phlebotomine sand flies: factsheet for experts, ECDC, European Centre for Disease Prevention and Control.
  9. Rabies risks in terrestrial animals by country, UK Health Security Agency, updated May 2024.
  10. Bedbugs, NHS, National Health Service (UK).
  11. Chiggers, MedlinePlus, US National Library of Medicine, reviewed October 2024.
  12. Snake bites, NHS, National Health Service (UK), reviewed 17 July 2026.
  13. What to do after a tick bite, CDC, US Centers for Disease Control and Prevention, reviewed 9 June 2026.
  14. Cat-scratch disease, MedlinePlus, US National Library of Medicine, reviewed August 2025.
  15. Spider bites of medical significance in the Mediterranean area: misdiagnosis, clinical features and management, Fusto G et al., Journal of Venomous Animals and Toxins including Tropical Diseases, 2020.
  16. Managing oak processionary moth in England, Forestry Commission, UK Government, updated 13 August 2026.
  17. Skin reactions on exposure to the pine processionary caterpillar (Thaumetopoea pityocampa), Vega J, Vega JM, Moneo I. Actas Dermo-Sifiliográficas, 2011.

This page is for information only and is not a substitute for a medical consultation. Guideline links are provided for transparency; treatment decisions are made with your doctor.

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