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Express Assessment

Urinary Incontinence Treatment Online — Express Assessment

Leaking when you laugh or run, or an urge that gives you thirty seconds' notice — incontinence is common, treatable and rarely talked about. If yours is diagnosed and mild to moderate, an EU-registered doctor reviews a 3-minute questionnaire, usually within 15 minutes, and prescribes bladder medication or sets out the treatment plan. €34.

  • €34, one fixed fee
  • Doctor review usually within 15 minutes
  • Daily 7am–11pm CET
  • 14 EU countries, no appointment
Start Express Assessment — €34

Express Assessments are available while you are in one of these 12 countries.

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I confirm that I am over 18 years old and that this consultation and any treatment requested are solely for myself. Any medication provided is for my personal use only.

I understand that a licensed doctor will review my responses and may decide, based on clinical judgment, whether or not to issue a prescription.

I confirm that I will provide accurate and complete information during this consultation, and will inform the consulting doctor on this platform of any relevant medical history, symptoms, or medication I am taking.

I will read the patient information leaflet (PIL) provided with any prescribed medication, including information on dosage, side effects, and warnings.

I accept responsibility for informing both the consulting doctor and my regular doctor about this consultation and any resulting changes to my health or treatment.

I confirm that I have read and understood the information provided and give my informed consent to receive medical advice or treatment remotely.

I agree to the Terms & Conditions and Privacy Policy, including the processing of my personal and health data as described.

 

 

Urge, stress or both

The questionnaire separates the two types, because they are treated differently: medication helps the urge type, pelvic-floor training is the first treatment for the stress type.

Read by a doctor, privately

An EU-registered doctor reads every answer personally and can message you if something needs checking. Nothing is decided automatically.

If it needs an examination

New symptoms, pain, blood in the urine or repeated infections need a doctor who can examine and test you; the doctor says where, and the €34 is refunded in full.

Urinary incontinence treatment online — key facts

Who it is forAdults with mild to moderate incontinence a doctor has diagnosed before, whose symptoms are stable
Urge incontinence and overactive bladderBladder training first; then a bladder tablet: an antimuscarinic (solifenacin, tolterodine, fesoterodine, trospium) or mirabegron, chosen from your other conditions and medicines
Stress incontinencePelvic-floor muscle training for at least three months is the treatment; medicines are rarely the answer, and the doctor says so
After the menopauseVaginal oestrogen improves urgency and frequency and reduces urine infections
Not treated onlineNew or suddenly worse symptoms, pain, blood in the urine, repeated infections, leakage after a recent operation or childbirth, weakness or numbness in the legs
The prescriptionIn English, names the active ingredient, carries a verification code; recognised at pharmacies across the EU under Directive 2011/24/EU; several months' supply when the doctor agrees
Price and time€34, one fee; an EU-registered doctor reviews it usually within 15 minutes, daily 7am–11pm CET; full refund if it cannot be handled online

What is the treatment for urinary incontinence?

Urinary incontinence is treated by type: urge incontinence with bladder training, then a bladder tablet (an antimuscarinic or mirabegron). Stress incontinence needs at least three months of pelvic-floor muscle training, with surgery if that fails; mixed incontinence is treated by the type that troubles you most first. Vaginal oestrogen improves urgency and infections after the menopause. New symptoms, pain, blood in the urine or leakage after an operation need an examination first.

How to get urinary incontinence treatment online — what happens after you press start

1. The questionnaire — about 3 minutes

It asks about leakage in the last three months, urgency (the running-tap or key-in-the-door urge), leakage during sleep or without warning, whether your bladder empties fully, constipation, whether symptoms began after an injury or operation, any weakness or numbness in your legs, other conditions, allergies and the medicines you take. The pattern of your answers helps the doctor confirm which type you have.

2. The doctor's review

The doctor reads it personally. For a diagnosed urge or mixed incontinence with stable symptoms the doctor chooses a medicine, or explains why bladder training should come first; for stress incontinence the doctor sets out the pelvic-floor programme and says whether a medicine has any place. Anything that needs an examination — a possible prolapse, retention, a neurological cause — is switched to a video consultation, at no extra charge.

3. The pharmacy

If a medicine is prescribed it appears in your Mobi Doctor profile as a prescription in English naming the active ingredient. Show it at a pharmacy you choose and pay the pharmacy for the medicine. Mobi Doctor does not sell or dispense medicines.

New or suddenly worse symptoms, pain, blood in your urine, repeated urine infections, or leakage after an operation or childbirth? Book a video consultation instead.

Right for the Express Assessment if

  • A doctor has diagnosed your urinary incontinence before
  • Your symptoms are mild to moderate and have not changed suddenly
  • You can say when you leak — with urgency, with coughing or exercise, or both
  • You are 18 or over and in one of the 14 EU countries Mobi Doctor covers

Book a video consultation instead if

  • Symptoms that are new, or suddenly worse
  • Pain when you pass urine, blood in the urine, or repeated urine infections
  • Leakage that began after a recent operation, childbirth or injury
  • Weakness, numbness or tingling in your legs, or new problems with your bowels
  • You cannot empty your bladder fully, or you leak constantly without any urge
  • You are a man with new symptoms — the prostate needs assessing first

List every medicine you take and answer each question fully — the doctor's decision depends on it. Your answers are confidential.

Prefer to listen? The Mobi Doctor podcast episode on this condition.

About urinary incontinence: the two types and why the difference matters

Urge incontinence is the sudden, hard-to-defer need to pass urine, often with leakage before you reach the toilet, and usually goes with frequency and night-time waking; together these make up the overactive bladder. Stress incontinence is leakage on coughing, sneezing, laughing, lifting or exercise, without urge, caused by a weakened pelvic floor or urethral support. Many women have both, which is mixed incontinence, and the doctor treats the type that troubles you most first. Roughly one woman in three has some leakage at some point, and most never mention it to a doctor — which is why it stays untreated.

Overactive bladder treatment: what the doctor can prescribe for urge incontinence

European urology guidance puts bladder training and lifestyle changes first — reducing caffeine and alcohol, spreading fluids through the day, treating constipation, losing weight where relevant — and they help most people within a few weeks. When they are not enough, or you have tried them, medication is the next step: an antimuscarinic such as solifenacin, tolterodine, fesoterodine or trospium, or the beta-3 agonist mirabegron. They work on the same problem by different routes; antimuscarinics can cause a dry mouth and constipation, are not used with narrow-angle glaucoma, urinary retention or myasthenia gravis, and are used cautiously in older patients and with certain other medicines. Mirabegron avoids those effects but raises blood pressure slightly, so it is not prescribed when blood pressure is uncontrolled. The doctor chooses from your answers, and reviews the effect after four to twelve weeks.

Stress urinary incontinence treatment: why the answer is usually not a pill

For leakage on coughing or exercise the treatment with the strongest evidence is supervised pelvic-floor muscle training for at least three months — eight to twelve contractions, three times a day, taught properly, ideally with a physiotherapist. It helps most women who keep it up. No medicine treats stress incontinence well: duloxetine can reduce it in some women but its side effects mean it is rarely used, and the doctor will say so rather than prescribe something that will not help. When training has not worked, surgery is effective, and that conversation belongs with a urologist or gynaecologist.

After the menopause: vaginal oestrogen

Low oestrogen after the menopause thins the lining of the urethra and bladder neck and is a common cause of urgency, frequency and repeated urine infections. Vaginal oestrogen — a cream, pessary or ring, used locally, with very little absorbed — improves those symptoms in most women within weeks and is safe for long-term use for the great majority; after breast cancer it is agreed with your oncologist first, and unexplained vaginal bleeding is examined before it is started. It can be prescribed from the questionnaire when the doctor agrees, and it is often the first thing tried before a bladder medicine.

What to expect, and when to stop and see a doctor

Bladder training shows results in two to six weeks; a bladder medicine usually within four weeks, with the full effect at twelve; pelvic-floor training needs three months. Stop and contact a doctor if you develop pain, blood in the urine, a urine infection, new difficulty emptying, or weakness in your legs — those change the diagnosis. If the first medicine does not suit you, the doctor can switch class rather than give up; if two have not helped, a specialist assessment with bladder tests is the next step, and the video consultation is the place to arrange it.

Using the prescription at a pharmacy anywhere in the EU

The prescription is issued in English by an EU-registered doctor, names the active ingredient rather than a brand, and carries a verification code the pharmacist can check at mobidoctor.eu/verify. A prescription issued in one EU country must be recognised in another (Directive 2011/24/EU); the active-ingredient name is what makes that work at the counter. Dispensing is the pharmacist's decision under the rules of the country you are in, and depends on the medicine being available there. If you need a supply covering several months, say so in the questionnaire — the doctor decides the quantity. The other conditions the Express Assessment covers — 13 in all, plus repeat prescriptions — are listed on the online doctor prescription page.

Sources: European Association of Urology — patient information on urinary incontinence · EAU Guidelines on Non-neurogenic Female LUTS, current edition — urinary incontinence and overactive bladder

Start Express Assessment — €34 About 3 minutes to complete.

Medically reviewed

Dr. Chrysoula I. Liakou MD, PhD Google Scholar LinkedIn

Internal Medicine Specialist
Cancer Immunology Researcher
 

Urinary incontinence treatment online — your questions answered

Yes, once it has been diagnosed and the symptoms are mild to moderate: an EU-registered doctor works out the type from your questionnaire, prescribes a bladder medicine or vaginal oestrogen where it fits, and sets out bladder or pelvic-floor training where that is the treatment. New, severe or painful symptoms, and anything that may need an examination, go to a video consultation. €34.

Yes, if the overactive bladder or urge incontinence has been diagnosed before and your symptoms are stable. The doctor chooses between an antimuscarinic (solifenacin, tolterodine, fesoterodine, trospium) and mirabegron from your other conditions and medicines, and tells you what to expect and when to review. New symptoms, pain, blood in the urine or repeated infections need a video consultation first.

No — bladder training, fluid and caffeine changes and pelvic-floor exercises come first in every guideline, and for stress incontinence they are the treatment — medicines barely help it. The doctor prescribes when those steps have been tried or when the urge symptoms are severe enough to start both together.

None is best for everyone. Antimuscarinics and mirabegron work about equally well on urgency; the choice turns on side effects — dry mouth and constipation with the first group, a small rise in blood pressure with mirabegron — and on your age and other medicines. The doctor picks the one that fits your answers and switches if it does not suit.

Bladder training, two to six weeks. A bladder medicine, four weeks for a clear effect and twelve for the full one. Pelvic-floor training, three months of daily practice. Vaginal oestrogen, a few weeks. If nothing has changed by those points, tell the doctor rather than continuing something that is not working.

Not reliably — stress incontinence is a support problem, not a bladder-muscle problem, so bladder medicines do little for it. The treatment is pelvic-floor muscle training, taught properly and kept up for three months; when that fails, surgery is effective and a specialist discusses it. The doctor will tell you this plainly rather than prescribe something for the sake of it.

Not through the questionnaire. Leakage after prostate surgery, and any new urinary symptom in a man, needs an assessment of the prostate and the bladder first; book a video consultation and the doctor says what tests come next.

Often, yes — vaginal oestrogen improves urgency, frequency, night-time waking and recurrent urine infections caused by thinning of the urethra after the menopause, acts locally with very little absorbed, and is safe for long-term use for most women; a history of breast cancer or unexplained bleeding is discussed first. The doctor can prescribe it from the questionnaire when your answers fit.

For women it depends on the type: bladder training then a bladder medicine for urge incontinence, pelvic-floor training for stress incontinence, vaginal oestrogen after the menopause — often the first step in elderly women — and specialist referral when those fail. In men the same medicines treat urge symptoms, but new leakage usually points to the prostate or to surgery, so men need an assessment first, which is why the questionnaire is for women and for men with a diagnosis already made.

You can start from wherever you are if your incontinence has already been diagnosed and is mild to moderate: the Express Assessment reaches an EU-registered doctor from any of the 14 countries, and you take the prescription to a pharmacy near you. A first assessment, or symptoms that have changed, starts locally — your GP, a continence physiotherapist or a urologist — and the doctor on the video consultation can say which and help you find one.

€34, paid when you submit, nothing more for the prescription. If the doctor decides it cannot safely be treated online, the €34 is refunded in full and you are told what to do instead.

Yes, from any of the 14 EU countries Mobi Doctor covers: Spain, France, Germany, Italy, the Netherlands, Belgium, Austria, Portugal, Greece, Ireland, Denmark, Luxembourg, Malta and Romania. The prescription names the active ingredient, so a pharmacy in your new country can supply the local equivalent of the medicine you take, and the doctor can write it for several months.

An EU-registered doctor, personally. Your questionnaire is handled confidentially. Mobi Doctor does not send it to your regular doctor or to unrelated third parties; access is limited to the treating doctor and the authorised people and providers who need it to deliver, secure or support the service, as explained in the Privacy Policy.

Medical Build Order

About 3 minutes of questions — then the doctor takes over. No waiting room.

Medically reviewed

Dr. Chrysoula I. Liakou

MD, PhD Google Scholar LinkedIn

Internal Medicine Specialist
Cancer Immunology Researcher