Three days of pills left and no appointment, or a packet that ran out in a country where your brand does not exist. If you already take the pill, patch or ring, an EU-registered doctor renews or switches it from a 3-minute questionnaire, read usually within 15 minutes. You name the method; the doctor confirms it is safe for you. €34.
For anyone who has used hormonal contraception before without problems. A first pill needs a blood-pressure check and a conversation, so first-time users book a video consultation instead.
The questionnaire covers what a doctor checks before prescribing the pill: blood pressure, migraine with aura, clots, smoking, other medicines. The doctor reads every answer personally.
The prescription names the active ingredients, so a pharmacy abroad can supply the local version of your pill if your brand is not sold there.
| Who it is for | Adults who have used the pill, patch or ring before without problems and want to renew it or switch |
|---|---|
| What the doctor can prescribe | Combined pills, progestogen-only pills, the patch and the vaginal ring — you choose the product and say how many packets you need; the doctor confirms it suits you and decides the quantity |
| Who needs a video consultation | First-time users; migraine with aura; high blood pressure; a blood clot, stroke or heart attack in your history; smokers aged 35 or over |
| Not covered | Emergency contraception — the morning-after pill is sold at pharmacies without a prescription across most of the EU; go to the nearest one now |
| Missed pills | One missed combined pill — take it as soon as you remember and carry on; two or more — condoms for seven days, full rules below |
| The prescription | In English, names the active ingredients, carries a verification code; recognised at pharmacies across the EU under Directive 2011/24/EU |
| Price and time | €34, one fee; an EU-registered doctor reviews it usually within 15 minutes, daily 7am–11pm CET; full refund if it cannot be handled online |
An online pill prescription renews or switches the contraceptive pill, patch or ring once an EU-registered doctor has checked the things that make hormonal contraception unsafe — blood pressure, migraine with aura, smoking at 35 or over, a history of clots, and the medicines you take — following the WHO eligibility criteria. A first prescription needs a blood-pressure reading and a conversation, so it is a video consultation; emergency contraception is available at pharmacies without waiting for a doctor.
It asks whether you have used hormonal contraception before without problems, about your blood pressure and your heart, liver, kidney, hormonal, mental-health and neurological history, any blood clot, stroke or TIA, migraine with aura, pregnancy, smoking, alcohol, allergies and family history. Then you choose the pill, patch or ring you want.
The doctor checks your answers against the medical eligibility criteria for hormonal contraception — the same criteria a family-planning clinic uses. A renewal for a healthy non-smoker with normal blood pressure is straightforward; a risk factor means a message from the doctor or a switch to a video consultation, at no extra charge.
The prescription appears in your Mobi Doctor profile. Show it at a pharmacy you choose; the active-ingredient names let the pharmacist match your product or supply the local equivalent. You pay the pharmacy for the pills. Mobi Doctor does not sell or dispense medicines.
First time on hormonal contraception, migraines with aura, high blood pressure, a clot in your history, or a smoker aged 35 or over? Book a video consultation instead.
List every medicine you take and answer each question fully — the doctor's decision depends on it. Your answers are confidential.
Listen: the birth control episode of the Mobi Doctor podcast
Combined pills (an oestrogen plus a progestogen), progestogen-only pills, the contraceptive patch and the vaginal ring can all be prescribed from the questionnaire, as a renewal of what you take or a switch to a method you have chosen. The doctor's decision follows the World Health Organization's medical eligibility criteria for contraceptive use: for each method and each health condition the criteria say whether the method is fine, needs judgement, or should not be used.
The conditions that rule out oestrogen — migraine with aura, blood pressure of 140/90 or above, a previous clot, smoking at 35 or over, the first weeks after childbirth or breastfeeding — are the ones the questionnaire asks about, alongside a BMI of 35 or more, where the doctor weighs the clot risk; breast cancer rules out every hormonal method. Those cases go to a video consultation rather than a questionnaire. A progestogen-only pill has far fewer restrictions and is often the answer for women who cannot take oestrogen; the doctor can suggest that switch when your answers point to it.
If you are on a pill that suits you, the doctor renews it. If you want to change — fewer side effects, a different bleeding pattern, a method you do not have to remember daily — say what you take now and what you want from the change; the doctor prescribes accordingly and explains how to switch without a gap in protection.
Switching between combined pills, or from a combined pill to the patch or the ring, is done by starting the new method the day after the last active pill, with no break, and protection continues. Switching from a combined pill to a progestogen-only pill works the same way. Switching the other way round — from a progestogen-only pill to a combined pill — needs seven days of extra precautions unless you start on the first day of a period. The doctor's note in your profile says which rule applies to your switch.
For a combined pill, one missed pill anywhere in the packet: take it as soon as you remember, even if that means two in one day, and carry on — no extra precautions. Two or more missed: take the most recent missed pill, continue the packet and use condoms for seven days. If the missed pills were in the last week of the packet, skip the pill-free break; if they were in the first week after a break and you have had sex, ask about emergency contraception. For most progestogen-only pills the window is shorter — three hours for the traditional ones, twelve for desogestrel — and a late pill means condoms for two days. Vomiting within three to four hours of a pill counts as a missed pill.
Crossing time zones: keep taking the pill at the same interval on the clock you left, or shift it gradually by a few hours a day — for a combined pill a delay of under 12 hours is not a missed pill; up to 24 hours late counts as one missed pill and follows the rule above.
Not through the Express Assessment — if you need emergency contraception, do not wait for a questionnaire. Levonorgestrel works for up to three days after sex and ulipristal acetate for up to five days; both are sold at pharmacies without a prescription in most EU countries, and the sooner they are taken the better they work. The copper IUD is the most effective option and is fitted at a clinic. After levonorgestrel, carry on with your regular pill the same day; after ulipristal, wait five days before restarting it and use condoms until your next period.
Pill brands differ from country to country; the active ingredients do not. The prescription is issued in English by an EU-registered doctor, names the active ingredient rather than a brand, and carries a verification code the pharmacist can check at mobidoctor.eu/verify. A prescription issued in one EU country must be recognised in another (Directive 2011/24/EU); the active-ingredient name is what makes that work at the counter. Dispensing is the pharmacist's decision under the rules of the country you are in, and depends on the medicine being available there.
Travelling: take enough packets for the trip plus a spare, keep them in hand luggage, and if you run out, the Express Assessment works from any of the 14 countries Mobi Doctor covers. The pharmacist will read the active-ingredient names on the prescription and hand you the local product, which may look different from yours and have a different name. The other conditions the Express Assessment covers — 13 in all, plus repeat prescriptions — are listed on the online doctor prescription page.
Read the birth control guide: pill, patch, ring and other methods compared
Sources: World Health Organization — Medical eligibility criteria for contraceptive use · European Medicines Agency — combined hormonal contraceptives: benefits continue to outweigh risks (safety review)
Start Express Assessment — €34 About 3 minutes to complete.
Dr. Chrysoula I. Liakou MD, PhD
About You Medical Build Order
About 3 minutes of questions — then the doctor takes over. No waiting room.