Mobi Doctor offers online prescription refills for most ongoing medications. Upload a valid, recent prescription or a medication box containing your personal data, dose, and date, and a licensed EU doctor will review it. If appropriate, your refill will usually appear in your profile within minutes. No consultation is needed unless your medication requires reassessment.
Note: To refill Weight Loss medication or Testosterone Replacement Therapy, please log in or sign up and choose the correct category
IMPORTANT: We DO NOT refill ANY controlled medication.
While we can refill a wide range of prescriptions, there are certain medications we cannot and will not refill, even if you’ve used them before.
These include (but are not limited to)
ADHD medications (e.g., Ritalin, Concerta)
Strong painkillers (e.g., Tramadol)
Sleep medications (e.g., Zopiclone)
Anxiety medications (e.g., benzodiazepines such as Diazepam, Xanax)
Any other controlled or restricted medication.
If in doubt, you are solely responsible for checking with a local pharmacy if the medication you need to fill is controlled. Mobi Doctor support chat cannot help with this.
Mobi Doctor will not provide any REFUND if you attempt to refill controlled medications.
If you don’t have your old prescription or medication box, don’t worry. Just book a regular video consultation to request your refill.
After submitting this questionnaire with a valid document, there’s no need to book a consultation.
Complete your form between 9 AM and 11 PM, and after a doctor’s review, your prescription (if issued) will usually appear in your profile within 15 minutes.
To complete your refill request, please upload a photo of your previous prescription or medication box.
It must clearly show:
If you submit your request between 9 AM and 11 PM, your refill will typically be reviewed and uploaded to your profile within 15 minutes
Need a Refill for Weight Loss or Testosterone Treatment?
Medications for medical weight loss and testosterone replacement therapy (TRT) require a video consultation
To request these treatments, please:
Press Book Consultation
Select the appropriate treatment category
Book a video consultation with a licensed doctor
Online prescription refills enable patients with valid documentation to continue their treatment without the need for a clinic visit. Upload a prescription or medication box in English, and an EU-licensed doctor will review your request. If approved, refills submitted between 9 AM and 7 PM are usually processed within one hour.
Contacting a doctor every time you need a prescription refill can be troublesome. It can take a long time to get an appointment, and if you're happy with your current medications, that appointment would be unnecessary.
We aim to make it easy for people to access their medications with our simple online refill system. You don't need a medical consultation or a doctor's appointment to get the necessary medication.
Are you away from home? When you're on vacation, far away from your home doctor, it can be frustrating and scary to need a prescription refill. Perhaps you forgot your medication at home, lost it on your travels, or ran out before you expected to. How do you even find a local doctor to help you?
With Mobi Doctor, you can order a prescription refill online without the hassle of finding a doctor or interrupting your vacation. You can get back to enjoying your trip right away.
Why do so many people love using Mobi Doctor for online prescription refills? You can check our many 5-star reviews, but here are a few of the best things about refilling a prescription online with us.
Refilling prescriptions has always been challenging.
Now, you no longer have to go out of your way to reach your doctor, who may or may not respond on time.
If you're between doctors but you need your prescription right away, it's not an issue.
You'll get your prescription quickly when you choose to refill prescriptions online. You can order your prescription refill from the comfort of your home or workplace. You don't have to wait. We aim to make our service as quick and convenient as possible.
As long as you order your prescription refills online between 9 AM and 7 PM, you can find your refilled prescription on your profile within one hour.
We ensure that our prescription service remains affordable and accessible. You can't put a price on your health, but that affordability is still essential. Refill your prescription online without breaking your budget.
Uh oh, your regular doctor is out of the office! Now what? With Mobi Doctor, this isn't a problem.
We have doctors on call every day of the year.
We know that your medical needs can't always wait, so we're ready to help you get the medication that you need when you need it.
In rare cases, our doctors may be unable to approve a refill request, for example, if your medication falls into one of the categories listed above as restricted.
If your request does not involve a controlled substance or a weight-loss medication, and we are unable to process it, we will issue a full refund and apologise for the inconvenience.
However, we cannot offer a refund if you submit a request for:
Controlled medications (e.g., Ritalin, Tramadol, benzodiazepines)
Weight-loss medications (e.g. Wegovy, Mounjaro) (Only prescribed by video consultation)
Please double-check your medication before submitting your refill request.If you’re unsure whether your medication is allowed, contact us or book a consultation for clarification.Please note: Mobi Doctor does not prescribe controlled medications under any circumstance, not via refill requests or video consultations.
Refilling your prescriptions should be easy. At Mobi Doctor, we make the process seamless and accessible. A licensed doctor will review your request to ensure continued safe and appropriate use of your medication.
Medical Build Order
We know forms are annoying… but in less than 3 minutes, you’ll have completed your medical review — no need for a doctor’s waiting room.