Licensed Online Doctors
Online Prescription Refills in Europe
Continuing an established treatment? Upload a recent prescription or a clear photo of your medication box and an EU-registered doctor will review your refill request within 15 minutes, between 7 am and 11 pm, 365 days a year. The service costs €31, with no appointment or video call needed. Controlled medications cannot be refilled online.
- Reviewed within 15 minutes
- EU-registered doctors
- 100% confidential
- No appointment needed
Reviewed in 15 minutes
Submit any day between 7 am and 11 pm — 365 days a year, weekends and holidays included.
Simple upload, no appointment
A recent prescription (in English) or a clear photo of your medication box is all you need. No video call.
Real doctor review
Every request is personally reviewed by an EU-registered doctor — nothing is approved automatically, and prescriptions are valid at local pharmacies
Refill requests submitted between 7 am and 11 pm are usually reviewed within 15 minutes when your documentation is clear. Once approved, your prescription is added to your secure Mobi Doctor profile, ready to use at a pharmacy. If you submit overnight, a doctor reviews your request first thing the next morning.
Who Can Refill a Prescription Online?
Anyone on stable, ongoing treatment in one of the 17 European countries Mobi Doctor covers — the same medication, at the same dosage, for a condition that hasn’t changed. It’s right for you if:
- You are continuing the same medication at the same dosage
- Your condition hasn’t changed significantly since your last prescription
- You can upload a valid prescription or a photo of your medication box
- You don’t need a dosage adjustment or a new treatment
Need something new, or a dosage change? Book a video consultation with an EU-registered doctor instead, or use the Express Prescription service for new, non-emergency health concerns
What Do You Need to Upload?
One of the following is enough, you don’t need both:
- A recent prescription from any European doctor, written in English
- A clear photo of your medication box the original packaging with the pharmacy label containing your full name, and medication details
Whichever you upload must clearly show three things: your full name, the medication name, and the dosage.
Tip: photograph the box in good light, flat on a table, with all edges visible. Unclear documentation is the most common reason refills are delayed or declined.
Can I Refill a Prescription While Travelling in Europe?
Yes. If you’ve run out of medication while travelling — on holiday, on a business trip, or living abroad — you can request a refill online without registering with a local doctor. Upload your prescription or medication box photo, and collect your medication from a local pharmacy once a doctor approves your request.
Running out of medication abroad is stressful: your regular GP is unreachable, you may not speak the local language, and a local appointment can take days. Whether you forgot your medication at home, lost it in transit, or simply ran out mid-trip, a refill request takes minutes — and it works the same for holidaymakers, business travellers, expats and digital nomads.
Mobi Doctor operates in 17 European countries: Austria, Belgium, Bulgaria, Denmark, Finland, France Germany, Greece, Ireland, Italy, Malta, the Netherlands, Portugal, Romania, Spain , Switzerland.
Which Medications Cannot Be Refilled Online?
Mobi Doctor never refills or prescribes controlled or restricted medications under any circumstances. This protects patients and complies with EU prescribing regulations. Requests for these medications cannot be processed and are not eligible for a refund, so please check before submitting:
|
Medication type |
Examples |
Can it be refilled? |
What to do instead |
|
ADHD medication |
Ritalin, Concerta |
No — never |
Local GP or specialist |
|
Strong opioid painkillers |
Tramadol |
No — never |
Local GP or specialist |
|
Benzodiazepines |
Diazepam, Xanax |
No — never |
Local GP or specialist |
|
Prescription sleep medication |
Zopiclone |
No — never |
Local GP or specialist |
|
Weight-loss medication |
Wegovy, Ozempic, Mounjaro |
Not via the refill form |
|
|
Testosterone replacement (TRT) |
Testosterone gels/injections |
Not via the refill form |
Weight-Loss & TRT Medications: Video Consultation Required
Weight-loss medications (such as Wegovy, Ozempic or Mounjaro) and testosterone replacement therapy can’t be processed through the quick refill form ; they require a doctor to assess you in a video consultation first. This is a clinical safety requirement, not an administrative step. Book a video consultation directly and, if the doctor approves, receive your prescription the same day. Book a video consultation
This Service Is Not for Emergencies
If you are experiencing a medical emergency, do not use this service. Call 112 (the EU-wide emergency number) immediately or seek urgent medical care.
Please answer a couple questions to refill your prescription
How Does an Online Prescription Refill Work?
Refilling a prescription online with Mobi Doctor takes three steps and about three minutes of your time:
- Upload your documentation a recent prescription (in English) or a clear photo of your medication box showing your full name, medication and dosage.
- Complete a short health questionnaire around 3 minutes, confirming your condition is stable and your medication and dosage are unchanged.
- A doctor reviews and issues your prescription within 15 minutes between 7 am and 11 pm. Approved prescriptions are added to your secure Mobi Doctor profile, ready to use at a pharmacy.
No video call or appointment is required for standard refills an EU-registered doctor still personally reviews every request
Can I Use a Prescription From Another Country?
Yes. Mobi Doctor accepts prescriptions issued in other countries, provided the document is in English, clearly readable, and shows your full name, the medication name and the dosage. If your prescription isn’t in English, uploading a clear photo of your medication box is usually the easier option.
That makes the service practical for expats, cross-border workers and long-stay travellers whose prescriptions were issued at home you can renew your treatment online in any of the 17 countries we cover, whether you live there or are just passing through.
How Fast Is an Online Prescription Refill?
Refill requests submitted between 7 am and 11 pm are usually reviewed within 15 minutes 365 days a year, including weekends and public holidays, when most clinics are closed. Requests submitted overnight are reviewed first thing the next morning. You’ll be notified as soon as the doctor decides, and your approved prescription appears in your secure profile immediately.
Two things keep it fast: clear documentation (blurry photos and missing details are the most common cause of delays) and accurate questionnaire answers, which let the doctor confirm quickly that a refill is safe.
Renew Your Repeat Prescription Online
Managing a repeat prescription shouldn’t require a clinic visit every time your medication runs low. When your treatment is stable, Mobi Doctor gives you a structured way to renew your repeat prescription online: upload your documentation, and a doctor confirms everything is safe to continue. It’s the same clinical check as an in-person renewal without the waiting room.
When Can a Refill Not Be Approved?
A doctor may decline a refill if the documentation is unclear or incomplete, if the medication is controlled or restricted, if your condition appears to have changed, or if a dosage adjustment would be needed anything that makes a refill unsafe without a proper consultation. Answer the questionnaire honestly: it’s what the doctor uses to confirm a refill is safe. If a request is declined and your medication isn’t restricted, the €31 fee is refunded and we’ll point you to the right next step, usually a video consultation.
How Much Does a Prescription Refill Cost Online?
A prescription refill costs €31, paid once when you submit your request no subscriptions, no hidden fees. If you need a signed reimbursement form for private health or travel insurance, you can add one for €10. And if a doctor can’t approve your request for medical reasons (and it doesn’t involve a restricted medication), you receive a refund.
Why Patients Across Europe Use Mobi Doctor
Mobi Doctor is a European telehealth platform that connects patients with EU-registered doctors for online consultations, prescriptions and refills in 17 countries. Every refill request is personally reviewed by a doctor nothing is approved automatically. The service runs 365 days a year, your data is handled confidentially in line with GDPR, and you can verify any Mobi Doctor prescription online.
Medically reviewed
Dr. Chrysoula I. Liakou MD, PhD
Frequently Asked Questions About Online Prescription Refills
Yes — if you’re continuing an existing treatment at the same dosage, no appointment or video call is needed. Upload your prescription or medication box photo, complete a short questionnaire, and an EU-registered doctor reviews your request personally, usually within 15 minutes.
Requests submitted between 7 am and 11 pm are usually reviewed within 15 minutes when documentation is clear — 365 days a year. Overnight requests are reviewed first thing the next morning. Unclear photos or missing details are the most common cause of delays.
One of two documents: a recent prescription written in English, or a clear photo of your medication box. Either must show your full name, the medication name and the dosage. You don’t need both — whichever is easier for you.
Yes — Mobi Doctor accepts prescriptions issued in other countries if the document is in English, clearly readable, and shows your full name, medication and dosage. If your prescription isn’t in English, a clear photo of your medication box is usually the easier option.
No. Mobi Doctor does not prescribe or refill controlled or restricted medicines.
Yes. Mobi Doctor covers France, Spain and Germany, plus 14 more European countries: Austria, Belgium, Bulgaria, Denmark, Finland, Greece, Ireland, Italy, Malta, the Netherlands, Portugal, Romania, Switzerland. Upload your documentation and request a refill wherever you are — as a resident or a visitor.
Weight loss medications and testosterone replacement therapy require a video consultation and cannot be processed through the refill form.
Yes, as long as it is written in English and clearly states the medication and dosage. An EU-licensed doctor will review your request before issuing any refill.
No — never. Mobi Doctor does not refill or prescribe controlled or restricted medications under any circumstances. This includes ADHD medication (Ritalin, Concerta), strong opioid painkillers (Tramadol), benzodiazepines (Diazepam, Xanax) and prescription sleep medication (Zopiclone).
Yes. Mobi Doctor covers France, Spain and Germany, plus 14 more European countries: Austria, Belgium, Bulgaria, Denmark, Finland, Greece, Ireland, Italy, Malta, the Netherlands, Portugal, Romania, Switzerland and the United Kingdom. Upload your documentation and request a refill wherever you are — as a resident or a visitor.
Not through the refill form. Weight-loss medications and testosterone replacement therapy (TRT) always require a video consultation first — a clinical safety requirement, so a doctor can assess your health before continuing treatment. Book a video consultation and, if approved, receive your prescription the same day.
If you’re in one of the 17 European countries Mobi Doctor covers, upload your prescription or a photo of your medication box and request a refill online — most requests are reviewed within 15 minutes, far faster than registering with a local doctor. For emergencies, always call 112.
Yes — if your request doesn’t involve a restricted medication and a doctor cannot approve it for medical reasons, the €31 fee is refunded. Requests for controlled or restricted medications are not eligible, which is why they’re listed clearly on this page.
Yes. All prescriptions are issued by EU-registered doctors, and every request is individually reviewed — nothing is approved automatically. This page is medically reviewed by Dr. Chrysoula I. Liakou, MD, PhD, and you can verify any Mobi Doctor prescription using our online verification tool.
Yes. All prescriptions are issued by EU-registered doctors, and every request is individually reviewed — nothing is approved automatically. This page is medically reviewed by Dr. Chrysoula I. Liakou, MD, PhD, and you can verify any Mobi Doctor prescription using our online verification tool.
Medical Build Order
We know forms are annoying… but in less than 3 minutes, you’ll have completed your medical review — no need for a doctor’s waiting room.
