Reduce Absenteeism With Telemedicine

How Does Telemedicine Reduce Absenteeism?

Telemedicine can reduce workplace absenteeism by giving employees faster access to medical advice without travel or long waits for many non-emergency concerns. Flexible appointments, earlier assessment, follow-up care and mental health support can limit disruption during the working day, help employees manage conditions sooner and support a safer return to work, while in-person care remains necessary for some problems.

Reduce Absenteeism With Telemedicine
Medically reviewed

Dr. Chrysoula I. Liakou MD, PhD Google Scholar LinkedIn

Internal Medicine Specialist
Cancer Immunology Researcher

How Telemedicine Improves Workplace Productivity and Reduces Absenteeism


For our company to thrive, there must be a collaborative effort between employers and employees. The moment this effort becomes one-sided, the company will likely suffer.


This can happen when our employees are consistently absent from work.


An employer is responsible for coordinating company activities, monitoring employees' conduct and performance, and ensuring that employees' mental and physical health is maintained.


But looking back on history, it's been discovered that supporting and maintaining healthcare is costly and taxing. People have reported the development of new practices that require patients to restrict their complaints to just one per session, thereby increasing the probability of scheduling another visit to the doctor concerning a different health issue. This new development has made it difficult for employees to tackle health issues and work due to time consumed during travel to and from work/home, waiting time, and consultation sessions. So, the big question is - how can employees strike a balance between their health and work?


This is where telemedicine comes into the big picture. It fills the gap between absenteeism and performance.

How Telemedicine Reduces Absenteeism at Work
Issue Traditional Care Telemedicine Solution
Time off for appointments Requires 1–3+ hours or a full day Access care in minutes, no travel needed
Wait times and scheduling Often long or inconvenient 24/7 availability and flexible scheduling
Follow-up visits Multiple days off required Quick online reviews and digital prescriptions
Common illness recovery Delayed care extends sick leave Faster treatment, reduced recovery time
Mental health support Stigma and delays in seeking help Confidential, convenient therapy access



What Are the Main Causes of Employee Absenteeism?


Illnesses are one of the five significant reasons why there is work absenteeism among employers. This is a major issue since most employees would rather miss a workday than take a day off, even for something as crucial as a doctor's appointment, due to the associated costs.

Also, using international standards, it has been discovered that the rate of absenteeism in the EU is high. It is even higher compared to studies performed in the U.S. and the U.K. The high rate makes it clear why the EU loses billions of dollars yearly alongside work productivity.



How Absenteeism Affects Company Performance


Absenteeism produces a variety of effects on companies. A survey by the Society for Human Resource Management shows that the persistent absence of employees directly affects their co-workers and managers or employees by causing an exponential increase I,n the volume of work of other employees and those in charge. This also applies to the part of the managers.

Consistent absenteeism of managers from the workplace costs the employees and the whole company and reduces performance and productivity.

Forbes compiled a report after a Gallup-Healthways wellbeing index survey, which explained in detail the yearly cost of reduced performance and job type.

According to this survey, reduced productivity or performance of managers or executives costs about $15.7 billion yearly. In comparison, the cost of service employees totaled $8.5 billion per annum. For clerical and office employees, the cost was rounded to $8.1 billion, while that of sales workers was $6.8 billion, and the cost for business owners was $2 billion. These may be costs cut across different reasons such as low motivation, decreased performance, high administrative fees, and the cost of replacing or employing new workers.

If these apply to your company, it may be time to try telemedicine.



Telemedicine Services That Support Employee Health


Studies reveal that almost 90 percent of doctors' appointments and visits could have been replaced by consulting the doctor online via a telemedicine platform. The rest of the 10 per cent need a one-on-one examination, testing, care and treatment that technology cannot replace. Nevertheless, enhancing work performance by 90 per cent or even more would make a significant impact, and we like the idea. Many telemedicine companies are making massive impacts on the healthcare and labour industry, and Mobidoctor is one of them. The virtual healthcare system has saved a lot of time and helped people recover even faster without seeing a doctor.


Some services we offer at Mobidoctor include consultation and diagnosis, treatment for conditions such as headaches, flu, asthma, some mental health disorders, and more. Through these services, your employees can quickly relay their symptoms to a medical professional and get diagnosed and treated quickly to regain focus. Everyone would pick being productive over being iwouldn'tdn't they?

If you are an employer, you probably know how hard it can be to continually give hours, days, or even weeks off because of an employee's absence. Telemedicine makes everything easier. For example, an employee takes an hour doctor's appointment (and most times exceeds it), the next day, 2 or 3 more hours off to take some exams or tests, and the third day to hear and pick up results, possibly medications too. This could go on and on, and right before your eyes, a week has been exhausted. Why go through this when this could be handled using a virtual touting and, in a few cases, two or more?


For example, in 2013, Cisco stated that about 74 per cent of its participants didn't use virtual doctors. Since this report, and to date, there has been an increasing rise in this new trend. Telemedicine has been thought to be most beneficial to individuals who reside and work in rural areas, thereby reducing the rate of absenteeism. Saving time and cash has never been easier.



How Telemedicine Reduces Sick Days and Time Off


Telehealth is a unique system that helps patients prevent and tackle illnesses and encourages a healthy mental state and better work productivity and performance.

One of the major setbacks of virtual healthcare is its inability to substitute for one-on-one doctor visits for care, as well as the associated costs of medical bills. A recent survey showed that the 24/7 accessibility and availability of telemedicine ensured an equal distribution of the necessary services throughout the week. This allows your employees to consult a doctor or make appointments outside work hours, reducing the need to be absent.


This same survey also revealed that the most common diseases are bladder/urinary tract infections (6%), cold, flu, pertussis (12%), and sinusitis (20%). The vendors upon which the survey"w" s do "e" "m it"e"  that they had been able to solve mopapatiepapatient'sssuesdressssuesdress their conditions 83 per cent o" "he t"me" "nd t" a" out of the 83 per cent, about 60 per cent of the issues had been addressed and solved through a prescription. Making this available for your employees would help reduce recovery time and increase productivity at work.



Supporting Employee Mental Health with Telemedicine


Mental health is one of the most common reasons why employees miss work. A study by AXA PP Healthcare showed that anxiety (25%) was one of the leading reasons why employees missed work and a common cold (23%). These are prevalent excuses that profoundly accompany a company's performance.


A virtual doctor can quickly help diagnose and treat flu and common cold symptoms. But on the other hand, depression, anxiety, stress, and other related issues are a bit more complex.

Although the signs of mental health illnesses or problems might be harder to identify as an employer than other illnesses, such as the flu, they are all significant. They should be accustomed to the same care and effort, as well as performance.



Presenteeism: When Mental Health Affects Performance


It is termed presenteeism when mental health issues negatively affect the workplace and performance. This implies that a worker's presence at work is almost as good as his absence. This is because the employee is unable to address the issue. Just like absenteeism, presenteeism can also cost the company its general performance and some money.


The virtual health system, through the use of telemedicine, is capable of handling and solving mental health issues. Psychiatry.org draws some benefits of telepsychiatry to mental health, including decreased stigma, better access to healthcare, the ability to set appointments at the patient's convenience, and more.

Mobidoctor medical professionals also offer online video therapy for eating disorders, depression, anxiety, substance abuse, etc. A mentally stable and healthy employee would, in turn, produce a productive and high-performing company.



Prevention and Early Treatment with Telemedicine

Take some time to imagine how productive your company would be if none of your employees fell sick, right?


It would mean no more days or weeks of sick leave and better efficiency. Teldoesn't help address and treat diseases; it also focuses on preventing diseases to improve workplace performance and productivity.


Through telemedicine, employees can attend video therapies with their physicians for advice, labs, prescriptions and more at their convenience and can juggle this with work regardless of their working hours. This makes telemedicine very reliable and an excellent option for most people.


Unfortunately, the conventional healthcare system focuses on the sick-care model, which allocates more value to treating and curing most diseases rather than prevention. Most recent research on telemedicine and disease prevention focuses on specific diseases, such as coronary artery disease, diabetes and more.


The Rural Health Information Hub revealed that telemedicine had positively impacted many patients with chronic conditions such as diabetes by helping save them time and money while providing the necessary information and advice concerning self-management.


Just as with chronic conditions, Telehealth also helps prevent common illnesses such as the flu, common cold, migraines, and more. It also helps tackle mental health diseases, thereby preventing absenteeism and presenteeism.


How Telemedicine Creates Healthier, Happier Teams


You feel good, you do feel better. You also do better. Virtual medicine lets employees control their general health by providing complete and convenient access to top doctors from anywhere. This creates a positive impact in their workplaces and their families, making them happier, healthier, fulfilled, and more effective.


For example, if one of your best or topmost employees begins to complain of or goes down with frequent and severe headaches, this would, in turn, cause a significant reduction in productivity and performance levels. In line with this development, they recommend that you recommend the telemedicine services you have just acquired for the company. It grants your employee immediate access to a doctor who, in turn, reveals possible causes of his or her problem. Now, all these have happened possibly within just a few minutes, and you can improve a hospital or miss even as little as an hour of work. Amazing, right?


Now, this shows you how specific ailments or illnesses (after identification and treatment) can lead to improved lifestyle and mental and physical health through telemedicine.

In conclusion, telemedicine has been found to reasonably reduce employee workplace absenteeism and improve workplace productivity and performance. You are only prepared for true success when you assemble a team of employees.


Remember, Your Company Can Only Be As Healthy As Your Employees Are.

How Mobi Doctor Can Help - Online Care to Boost Workplace Wellbeing


With Mobi Doctor, you can access online urgent care. Get an instant diagnosis, explore conditions and treatments, and text a healthcare professional if needed.

Mobi Doctor is a virtual clinic that provides online consultations and 24/7 support for people with health problems. You can talk to our experts about any health problem, whether infection, injury or mental health issue. We offer tailored advice and support from our team of doctors and experts.



Telemedicine for Reducing Absenteeism FAQs

Telemedicine gives employees faster access to medical advice for many non-emergency conditions, allowing them to receive an assessment without travelling to a clinic. Earlier medical support can help people start appropriate treatment sooner and return to work safely when they are well enough to do so.

Many common illnesses can be assessed online, including respiratory infections, urinary tract infections, skin conditions, allergies, eye problems, digestive complaints, and selected mental health concerns. The most appropriate care depends on the person’s symptoms, medical history, and whether an in-person examination is required.

Where clinically appropriate, a doctor may issue medical documentation following an online assessment if illness affects an employee’s ability to work. The decision depends on the clinical findings and the relevant requirements in the country where the consultation takes place.

Telemedicine can complement occupational health services by providing timely medical assessments, follow-up consultations, and advice for non-emergency health concerns. It can improve access to care while helping employees receive appropriate guidance without unnecessary delays.

Quicker access to medical advice can reduce stress associated with delayed appointments and help employees manage health concerns before they become more disruptive. Early assessment also supports informed decisions about treatment, recovery, and returning to work.

Remote workers can access medical advice from home, while travelling, or from another location without needing to attend a clinic for many common conditions. This makes healthcare more accessible for distributed teams and employees with limited access to local services.

Telemedicine is not suitable for medical emergencies. Symptoms such as chest pain, severe breathing difficulty, signs of stroke, heavy bleeding, loss of consciousness, or other life-threatening conditions require immediate emergency medical care rather than an online consultation.

Many organisations offer telemedicine as part of their employee wellbeing programme to improve access to healthcare and reduce disruption caused by routine medical appointments. Mobi Doctor provides online consultations for non-emergency conditions, helping employees receive timely medical advice and treatment where clinically appropriate.

Telemedicine can help reduce unnecessary absenteeism, minimise time spent travelling to appointments, improve access to healthcare for employees, and support workforce productivity. It may also contribute to higher employee satisfaction by making medical care more convenient and easier to access.


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