Need a Prescription? Start Online.

Request an online prescription through a secure doctor-led assessment for suitable non-emergency health concerns. With Mobi Doctor, you can complete a secure medical assessment and have your request reviewed by a licensed doctor. The doctor will review your information, determine whether remote prescribing is appropriate, and issue an online prescription where medically appropriate. If your request is not suitable for remote care, the doctor may decline the prescription request and advise you to seek in-person medical care. Mobi Doctor does not sell medication. The service is for online medical consultations and prescription requests only.

EU-based doctors Secure online consultations Prescription support where clinically appropriate Non-emergency care only

How it works

A doctor-led assessment in four simple steps.

1

Choose Your Concern

Select the condition or symptom you would like to discuss with a doctor.

2

Complete Your Medical Information

Share your symptoms, medical history and current medication in a secure, confidential form.

3

Doctor Review

An EU-registered doctor reviews your case and decides what is clinically safe and appropriate.

4

Receive Guidance

Get treatment advice, a prescription where appropriate, or an in-person referral when needed.

  • Symptom review with a licensed doctor
  • Confidential medical history review
  • Prescription support where clinically appropriate
  • In-person referral when necessary

Prescriptions Are Only Issued When Clinically Appropriate

Doctors may prescribe medication, issue repeat prescriptions or provide referrals where clinically appropriate and medically safe following an online consultation. Prescriptions are never guaranteed or issued automatically and remain at the treating doctor's clinical discretion.

Can This Be Assessed Online?

A quick guide to what an online consultation can and cannot cover.

Suitable online

  • Repeat prescriptions for stable conditions
  • UTI, allergies, conjunctivitis, mild asthma flare-ups
  • Contraception advice and renewal
  • Mild acne, hair loss, IBS guidance
  • Travel health and general medical advice

Maybe suitable

  • New or worsening symptoms needing examination
  • First-time STD evaluation requiring testing
  • Hemorrhoids needing physical assessment
  • Chronic conditions outside their usual pattern
  • Skin issues that may need in-person review

Needs emergency care

  • Chest pain or pressure
  • Severe breathing difficulty
  • Stroke symptoms (face / arm / speech)
  • Severe allergic reactions or anaphylaxis
  • Fainting, collapse or severe bleeding

When To Seek Urgent In-Person Care

Mobi Doctor is for non-emergency care only. If you or someone with you is experiencing any of the following, call emergency services immediately or go to your nearest A&E.

  • Chest pain or pressure
  • Severe difficulty breathing
  • Stroke symptoms (face drooping, arm weakness, slurred speech)
  • Severe allergic reaction or anaphylaxis
  • Fainting or collapse
  • Severe or uncontrolled bleeding
  • Severe abdominal pain
  • Severe pregnancy-related symptoms
Call 112 (EU emergency)
Medically reviewed

Dr. Chrysoula I. Liakou MD, PhD Google Scholar LinkedIn

Internal Medicine Specialist
Cancer Immunology Researcher

Frequently Asked Questions About Express Prescriptions

Short answers to the most common questions about online medical assessments.

What is an Express Prescription?
An Express Prescription is a faster online prescription request for eligible non-emergency treatments and repeat medications. Instead of booking a traditional consultation, you complete a short medical questionnaire that is reviewed by a licensed doctor. If your request is suitable for online prescribing, your prescription is issued online.
How does the Express Prescription process work?
Yes. If you have previously taken the medication and a doctor judges it clinically appropriate, a repeat prescription can usually be issued after the online assessment.
Who is the Express Prescription service for?
Express Prescriptions are designed for adults requesting treatment for eligible non-emergency conditions or stable repeat medications. Some requests may still require additional review, testing, examination, or in-person care depending on your symptoms and medical history.
How quickly are Express Prescription requests reviewed?
Most Express Prescription requests are reviewed within 15 minutes during opening hours. Review times can vary depending on doctor availability, treatment type, and whether additional information is needed
Do I speak to a doctor during an Express Prescription request?
Most Express Prescription requests are completed through the online questionnaire. In some cases, the doctor may request additional information before making a prescribing decision.
Will I automatically receive a prescription?
No. Express Prescriptions are never automatic. Every request is reviewed individually. A prescription is issued only if the doctor decides it is suitable and safe to prescribe online.