Medical emergency? Call 112 or your local emergency number immediately.
What we treat › Travel Illnesses
English-speaking doctors in the EU · Open daily 7am–11pm CEST

Travel Illness Treatment Online

Most holiday illnesses, from sunburn and insect bites to travellers’ diarrhoea and jet lag, settle with the right self-care. A licensed doctor can assess them by video, at home or on holiday across Europe, check the warning signs, and agree a plan with you: what to do, what to take and, when it is right for you, a prescription. Heatstroke, a severe allergic reaction or confusion at altitude is an emergency: call 112.

  • Licensed doctors by video, daily 7am–11pm CEST, usually within 15 minutes
  • If the doctor prescribes, use the prescription at a pharmacy near you
  • Full refund if your doctor decides you need to be seen in person

Speak with a doctor: live video assessment, advice and treatment.

A prescription is never issued without a consultation.

On this page What is troubling you? Common holiday illnesses Through the year Why travel makes you ill Staying well Ill on holiday? When to see a doctor After you get home When to get in-person care Can an online doctor help? Travel health tools Conditions How Mobi Doctor works Frequently asked questions Sources
Medically reviewed

Dr. Chrysoula I. Liakou MD, PhD Google Scholar LinkedIn

Internal Medicine Specialist
Cancer Immunology Researcher
Key facts
  • Treated online: Yes, for most holiday illnesses, including sunburn, rashes, bites and stings, travellers’ diarrhoea, travel sickness and jet lag. The doctor tells you when you need in-person care.
  • Summer trips: heat exhaustion, sunburn, heat rash, sun allergy, insect bites, jellyfish and weever fish stings, and stomach upsets.
  • Winter trips: frostbite, chilblains, cold urticaria, snow blindness, altitude sickness, sprained ankles and winter viruses.
  • Any journey: travel sickness, jet lag and painful ears on landing can affect any trip, in any season.
  • Emergency: call 112 for signs of heatstroke, a severe allergic reaction, confusion or breathlessness at rest at altitude, or frozen, hard skin after severe cold.
Emergency signs: act now, do not book an appointment

Call 112 or go to an emergency department if someone becomes confused, collapses or has a seizure in the heat; has swelling of the lips, mouth or throat or difficulty breathing after a sting, a bite or a meal; is confused, unsteady or breathless at rest at altitude; has skin that is hard and frozen after severe cold; is vomiting blood; has chest pain or sudden breathlessness after a long flight; or has a large or deep wound, or bleeding that will not stop.

What is troubling you?

Choose the problem that bothers you most. Each page covers the usual causes, what helps, and what a doctor can do.

Which illnesses are common on holiday?

In summer, most holiday illnesses come from the sun and heat, the sea, insects and food. In winter, they come from the cold, snow, altitude and winter viruses. Travel sickness, jet lag and painful ears on landing can affect any trip. Most can be managed with self-care and a doctor’s advice by video.

Common holiday illnesses by season, their usual cause, and where to read more
WhenCommon problemsUsual causeRead more
Summer: sun and heatSunburn, heat rash, sun allergy, heat exhaustionStrong sun and high temperatures, especially in southern Europe
Summer: sea and countrysideJellyfish and weever fish stings, sea urchin spines, insect bites and stingsBeaches, shallow water, gardens and walks
Any time: food and waterTravellers’ diarrhoea, food poisoningContaminated food and water
Winter: cold and snowFrostbite, chilblains, cold urticaria, snow blindnessCold, wind, damp, and sunlight reflected off snow
Winter: mountains and slopesAltitude sickness, sprained anklesFast ascents above 2,500 metres, falls and twists
Winter: virusesColds, flu, COVID-19Viruses that spread more in the colder months
Any trip: the journeyTravel sickness, jet lag, ear pain on landingMotion, time zones and changes in cabin pressure
Any trip: where you stayBed bug bites, athlete’s footShared beds, showers and pools
Any trip: animalsDog and cat bites, and rabies riskContact with stray and wild animals

When are holiday illnesses most common in Europe?

It depends on the season. Flu epidemics run between November and April, sandflies bite around the Mediterranean from April to November, most West Nile virus infections happen between July and September, and weever fish are on UK beaches from June to October. Sun, heat and stomach upsets dominate the summer, and cold, snow and altitude the winter.

Holiday health risks in Europe through the year, where they occur, and where to read more
WhenWhat to watch forWhereRead more
November to AprilFlu epidemics, lasting about 4 months overall across Europe, alongside colds and COVID-19Everywhere
Winter sports seasonFrostbite, chilblains, cold urticaria, snow blindness, altitude sickness and sprained anklesMountains and ski resorts
April to NovemberSandfly bites, and sandfly fever from April, peaking by SeptemberMainly Mediterranean countries
Spring and summerSun allergy rashes, which are more common in spring and summerSunny holidays
May to OctoberCompass jellyfish from May and weever fish from June, both until OctoberUK and Irish beaches
July to SeptemberMost West Nile virus infections, from mosquito bites; about 80% cause no symptomsSouthern, eastern and western Europe
SummerHeat exhaustion, sunburn, heat rash, and travellers’ diarrhoea, which affects 8 to 20% of travellers to southern EuropeSouthern Europe especially
Autumn and winterLeishmaniasis from sandfly bites, with cases often peaking in these monthsMediterranean countries

Why do I get ill when I travel?

Because a trip changes several things at once: new germs in food and water, close contact with crowds in airports and planes, broken sleep across time zones, and more sun, heat and activity than usual. A few people also fall ill as soon as they stop working, which researchers call leisure sickness.

  • Food and water: 30 to 70% of travellers worldwide get travellers’ diarrhoea during a two-week trip, against up to 7% of travellers to western Europe and 8 to 20% to southern Europe.
  • Planes and airports: sitting close to other passengers raises the risk of catching a respiratory infection, most of all while boarding and leaving the plane. Cabin air passes through filters that capture 99.97% of particles, but it is dry, at 10 to 20% humidity, which dries the airways and eyes.
  • Sleep and time zones: jet lag disturbs sleep, concentration and digestion in the first days after flying across time zones.
  • Sun, heat and new activities: sunburn, heat exhaustion, stings and sprains follow days of more sun and activity than the body is used to.

What is leisure sickness?

Some people fall ill at weekends or on holiday, as soon as they stop working. In a Dutch survey of nearly 1,900 adults, about 3% recognised the pattern on holiday, most often with headaches or migraine, tiredness, muscle pain, nausea, and colds or flu-like illness. It was linked to a heavy workload, a strong sense of responsibility for work and difficulty switching off. A doctor can check that nothing else explains the symptoms.

How to stay well on holiday

A few habits prevent most holiday illnesses. These are the steps doctors suggest most often:

  • Respect the sun and heat Stay in the shade in the middle of the day, use a sunscreen of SPF 30 or more with high UVA protection, drink regularly, and plan walks for the cooler hours.
  • Choose food and drink with care Wash your hands before eating, and where hygiene is poor choose freshly cooked hot food and sealed drinks. Check whether the tap water is safe.
  • Protect your skin and feet Cover up and use insect repellent outdoors, wear water shoes on sandy and rocky beaches, and flip-flops in shared showers.
  • Prepare for cold and height Dress in warm, waterproof layers, wear goggles or wraparound sunglasses on snow, and climb slowly above 2,500 metres.

Pack a small kit: paracetamol or ibuprofen, oral rehydration sachets, an antihistamine, sunscreen, insect repellent, plasters, and your regular medicines in their original packaging with a copy of the prescription. The medication checker shows what to carry with each medicine you take abroad.

What should I do if I get ill on holiday?

In an emergency, call 112, the free emergency number available everywhere in the EU, from any phone. For everything else, start with a pharmacist or a doctor by video, and keep your health insurance card and travel insurance details with you.

Who to contact when you fall ill abroad, and what to have ready
SituationWho to contactWhat to have ready
Chest pain, difficulty breathing, collapse, signs of heatstroke or a severe allergic reaction112: the operator can locate you, and often answers in EnglishYour location if you know it, and your medicines
A minor problem: a cold, mild sunburn, a few bites or a mild stomach upsetA pharmacist, or a doctor by videoThe names of the medicines you take
A rash, an infected bite, diarrhoea that is not settling, or a question about your medicinesA doctor by videoPhotos of the problem, where you have travelled, and your medicines
A possible fracture, a deep cut, or a wound that needs stitches or dressingsA local clinic or an emergency departmentYour EHIC or UK GHIC, and your travel insurance details
Too ill to travel home, or to start a tripA doctor, for an assessment and the letter your insurer asks forYour booking and insurance details

The free European Health Insurance Card (EHIC), and the UK Global Health Insurance Card (GHIC) for UK residents, give access to medically necessary state healthcare during a temporary stay, under the same conditions and at the same cost as people insured there. Neither card covers private healthcare or the cost of getting home, the UK card does not cover mountain rescue, and neither replaces travel insurance. If illness stops a trip, the Too ill to travel page explains the doctor’s letter insurers ask for.

When should I see a doctor about a holiday illness?

Book a consultation if:

  • diarrhoea has not improved after 3 days, or comes with blood in the stool or a temperature of 38°C or more
  • a bite, a sting or a burn becomes hot, red, swollen or more painful over the following days
  • the swelling around a bite or sting is more than about 10 cm across
  • a rash after time in the sun or heat has not settled after a few days
  • your ears are still blocked a few days after a flight
  • you are pregnant, have a long-term condition, or take regular medicines and want to know how a trip or an illness affects them

Can a holiday illness start after I get home?

Yes. Some travel illnesses only show up days, weeks or months after a trip, so tell any doctor you see where you have been. These are the ones to know:

Symptoms after a trip, what they can mean, and how soon to get help
Symptom after a tripWhat it can meanHow soon to get help
A painful, swollen calf, or chest pain or breathlessness, after a journey of more than 4 hoursA blood clot in the leg, which can travel to the lungsChest pain or breathlessness: call 112. A painful, swollen leg: get medical advice the same day
Diarrhoea lasting more than 2 weeksA parasite, among other causesBook a consultation, and say where you travelled
A round or oval rash spreading from a tick bite, usually 1 to 4 weeks later but up to 3 monthsLyme diseaseBook a consultation
A sore on exposed skin that will not heal after a Mediterranean tripLeishmaniasis of the skin, passed on by sandfliesBook a consultation
A high temperature, sweats or shivers within a year of visiting a country with malariaMalaria, which usually starts 7 to 18 days after the biteUrgently: get medical advice the same day

Worldwide, an estimated 700,000 to 1 million people get leishmaniasis each year, and about 95% of skin cases occur in the Americas, the Mediterranean basin, the Middle East and central Asia.

When to get in-person care

Call 112 or go to an emergency department now for:

  • confusion, collapse, a seizure, or hot skin that has stopped sweating after time in the heat
  • swelling of the lips, mouth or throat, or difficulty breathing, after a sting, a bite or a meal
  • confusion, unsteadiness or breathlessness at rest at altitude
  • skin that is hard and frozen, or blistered, after severe cold
  • vomiting blood, a stiff neck with pain in bright light, or a sudden, severe headache or tummy ache
  • chest pain or sudden breathlessness after a long flight
  • a large or deep wound, or bleeding that will not stop

Get medical advice the same day for:

  • a bite, a scratch or a lick on broken skin from an animal that could carry rabies, which needs help immediately
  • blood in the stool, a temperature of 38°C or more, or being unable to keep fluids down
  • a painful, swollen calf after a long journey
  • a sting in the mouth, the throat or near the eye
  • a fever during or after a trip to the tropics

Mobi Doctor consultations are for adults aged 18 and over. A child who is unwell needs a paediatrician or a local doctor in person, and emergency signs in a child mean 112.

Can an online doctor treat travel illnesses?

Yes
Most holiday illnesses: assessment and treatment online.

Yes, for most of them. Sunburn, rashes, bites and stings, travellers’ diarrhoea, travel sickness, jet lag and blocked ears are assessed mainly from your story and from what the doctor sees on camera. Heatstroke, frostbite, deep wounds, a possible rabies exposure and fractures need care in person, and the doctor tells you where to go.

What the doctor can do online

The doctor listens, looks at any photos you share and decides with you what helps. If a medicine is the right answer, the doctor prescribes it. If you need an examination, a test or urgent care, the doctor tells you where to go.

  • Warning signs checked first Heatstroke, severe allergic reactions, dehydration and the signs of a fracture or a serious infection are checked first, and you are sent to the right care if any is likely.
  • Treatment that suits the trip The doctor takes your destination, your plans and your other medicines into account before suggesting anything.
  • A plan for the days ahead What to expect, when you should feel better, and which signs mean you should be seen in person.
  • Help before you go Advice on preventing altitude sickness, travel sickness and jet lag, and on managing a long-term condition on the trip.

Unwell on your trip and not sure what to do? A doctor can tell you in one consultation.

See available times →

Travel health tools

Free tools on Mobi Doctor help you plan before you go and while you are away:

Travel and holiday illnesses

Most of these can be assessed and treated online. Each page covers the symptoms, what helps, and the signs that need in-person care.

How Mobi Doctor works

  1. Book a time that suits you: daily 7am–11pm CEST. You can see a doctor over video, usually within 15 minutes. No subscription, and the exact price is shown before you pay.
  2. Speak to a licensed doctor about your symptoms: say where you are or have travelled and when it started, and show the problem on camera if it is on your skin, eyes or ankle.
  3. Leave with a plan: what to do, what to take and for how long, and which signs mean you should be seen in person. If the doctor prescribes, use the prescription at a pharmacy near you.
See available times →

No sign-up needed

Frequently asked questions about travel illnesses

What are the most common holiday illnesses?

In summer: sunburn, heat rash, heat exhaustion, insect bites and stings, jellyfish stings and travellers’ diarrhoea. In winter: colds and flu, chilblains, frostbite, snow blindness, altitude sickness and sprained ankles. Travel sickness, jet lag and ear pain on landing can affect any trip.

Can I see a doctor online while I am on holiday?

Yes. Licensed doctors on Mobi Doctor are available by video daily 7am–11pm CEST, wherever you are staying in Europe. If the doctor prescribes, you can use the prescription at a pharmacy near you.

What should I pack in a travel medical kit?

Paracetamol or ibuprofen, oral rehydration sachets, an antihistamine, sunscreen, insect repellent, plasters, and your regular medicines in their original packaging with a copy of the prescription. Add travel sickness medicine if you need it.

What should I do if I get diarrhoea on holiday?

Drink plenty of safe fluids, and use oral rehydration solution if you are losing a lot. Most travellers’ diarrhoea settles within 3 to 4 days. Get medical advice for blood in the stool, a temperature of 38°C or more, or diarrhoea that is not improving after 3 days.

How do I avoid heat exhaustion and sunburn on holiday?

Stay in the shade in the middle of the day, drink regularly, wear light, loose clothing and a hat, and use a sunscreen of SPF 30 or more with high UVA protection. Plan walks and sightseeing for the cooler hours.

What should I do if an animal bites me abroad?

Wash the wound with soap and water for at least a quarter of an hour, then get medical help immediately in the country where you are, because rabies treatment must start promptly. Do not wait for symptoms.

Which travel illnesses need emergency care?

Call 112 for signs of heatstroke, a severe allergic reaction, confusion or breathlessness at rest at altitude, frozen skin after severe cold, chest pain or sudden breathlessness after a long flight, and large wounds or bleeding that will not stop.

Can I get a prescription for travel sickness or altitude sickness before I go?

Yes, when it suits you. A doctor can assess your trip and your health by video and prescribe a medicine to prevent travel sickness or altitude sickness when it is right for you. A prescription is never issued without a consultation.

What should I do if I get ill on holiday?

In an emergency, call 112, the free emergency number available everywhere in the EU. For anything else, see a pharmacist or a doctor by video, and keep your EHIC or UK GHIC and your travel insurance details with you in case you need a clinic or a hospital.

Why do I get ill when I travel?

A trip brings new germs in food and water, close contact with crowds in airports and planes, broken sleep across time zones, and more sun and activity than usual. A few people fall ill as soon as they stop working, a pattern called leisure sickness.

Does the EHIC replace travel insurance?

No. The EHIC, and the UK GHIC, give access to medically necessary state healthcare during a temporary stay, under the same conditions and at the same cost as people insured there, but they do not cover private healthcare or the cost of getting home.

Where can I check the health risks at my destination?

The European Travel Health Hub on Mobi Doctor has destination guides covering tap water, summer heat, mosquitoes, vaccinations and the emergency number, and the Climate Health Index shows daily heat and UV scores for European cities.

Sources & further reading
  1. Travellers’ diarrhoea, TravelHealthPro, National Travel Health Network and Centre (NaTHNaC), UK.
  2. Heat exhaustion and heatstroke, NHS, National Health Service (UK).
  3. Sunscreen and sun safety, NHS, National Health Service (UK).
  4. High-altitude travel and altitude illness, CDC Yellow Book, Centers for Disease Control and Prevention (US).
  5. Frostbite, NHS, National Health Service (UK).
  6. Rabies fact sheet, WHO, World Health Organization.
  7. Insect bites and stings, NHS, National Health Service (UK).
  8. 112: the European emergency number, European Commission, updated 23 June 2026.
  9. European Health Insurance Card, European Commission.
  10. Apply for a free UK Global Health Insurance Card (GHIC), NHS, National Health Service (UK), reviewed 12 December 2023.
  11. Air travel, CDC Yellow Book 2026, Centers for Disease Control and Prevention, 23 April 2025.
  12. Jet lag disorder, CDC Yellow Book 2026, Centers for Disease Control and Prevention, 23 April 2025.
  13. Travelers’ diarrhea, CDC Yellow Book 2026, Centers for Disease Control and Prevention, 24 March 2026.
  14. Leisure sickness: a pilot study on its prevalence, phenomenology and background, Vingerhoets AJJM et al., Psychotherapy and Psychosomatics, 2002.
  15. Seasonal influenza: factsheet, ECDC, European Centre for Disease Prevention and Control, 2022.
  16. Phlebotomine sand flies: factsheet for experts, ECDC, European Centre for Disease Prevention and Control.
  17. West Nile virus infection: facts, ECDC, European Centre for Disease Prevention and Control.
  18. Polymorphic light eruption, NHS, National Health Service (UK), reviewed 10 June 2025.
  19. Compass jellyfish, The Wildlife Trusts.
  20. Lesser weever fish, The Wildlife Trusts.
  21. Deep vein thrombosis (DVT), NHS, National Health Service (UK), reviewed 30 April 2026.
  22. Lyme disease, NHS, National Health Service (UK), reviewed 3 June 2025.
  23. Leishmaniasis: fact sheet, WHO, World Health Organization, 12 January 2023.
  24. Malaria, NHS, National Health Service (UK), reviewed 29 July 2025.

This page is for information only and is not a substitute for a medical consultation. Guideline links are provided for transparency; treatment decisions are made with your doctor.

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