How to Get Medical Care & Prescriptions
Germany provides tourists with reliable public and private healthcare options, plus convenient telemedicine support when in-person care is difficult.
Germany has an excellent healthcare system, so you can feel safe if you need medical help while visiting. Knowing how healthcare works is good, whether you’re a tourist, digital nomad, or expat. Germany has public and private healthcare options, and emergency help is always available.
You can also use telemedicine (online doctor visits) for quick advice. If you have a prescription from another country, some medicines can be filled at German pharmacies (known as Apotheken), but others may require approval from a local doctor.
Pharmacies are easily accessible and sell both prescription and over-the-counter medicines. Medical costs are usually affordable, but please check with your insurance company to determine what is covered. This guide will help you understand how to get medical care in Germany and what to expect!
Public vs Private Healthcare in Germany for Tourists
Tourists can access public hospitals for affordable care or choose private clinics for faster service and English-speaking doctors.
Germany has one of the best healthcare systems in the world, offering two main types of healthcare: public and private. Knowing how these systems work can help you get the care you need in Germany, whether you're a tourist, a digital nomad, or an expat. Here’s a simple breakdown of both options.
Public Healthcare in Germany (Gesetzliche Krankenversicherung – GKV)
Germany’s public healthcare system is called Gesetzliche Krankenversicherung (GKV). It provides medical care to residents and some visitors. If you’re from the EU and have a European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC), you can use public healthcare for free or at a low cost.
For non-EU travellers, it’s a bit different. You can still use public hospitals but might need to pay for your treatment upfront. After paying, you can ask your travel insurance to reimburse you. Public hospitals are generally less expensive than private clinics, but they may have longer wait times for non-emergency cases.
Here’s a quick summary of public healthcare:
|
Question |
Answer |
|
Can tourists use public hospitals? |
Yes, but you might need to pay first and get reimbursed by insurance. |
|
Are public hospitals cheaper? |
Yes, they are usually more affordable than private clinics. |
|
Will insurance cover public hospital visits? |
Most travel insurance plans will reimburse costs, but check your policy. |
For more information about public healthcare in Germany, visit the official website: Gesund.bund.de.
Private Healthcare in Germany for Travellers and Tourists
Private clinics offer short wait times, access to specialists, and multilingual staff, making them ideal for non-emergency tourist care.
Many visitors prefer private healthcare in Germany because it’s faster and more convenient. Private clinics often have shorter wait times, more English-speaking doctors, and a wider range of specialists. This makes it a great option if you need quick or specialised care.
One of the best things about private healthcare is that you can usually get an appointment more quickly than at public hospitals. Private clinics also tend to have more English staff, which can be helpful if you don’t speak German.
However, private healthcare isn’t free, and the costs can vary. Here’s a table with estimated costs for common private healthcare services:
|
Healthcare Option |
Estimated Cost (€) |
|
Private doctor visit |
€80 - €150 |
|
Specialist consultation |
€100 - €200 |
|
Emergency treatment at a private clinic |
€250 - €500 |
While these costs might seem high, they are often reasonable compared to private healthcare in other countries. Always ask about the fees before getting treatment to avoid surprises. For more details about private healthcare, visit Bundesaerztekammer.de.
Which Option Is Right for You?
Choosing between public and private healthcare depends on your needs. If you’re an EU citizen with an EHIC or GHIC, public healthcare is a good, low-cost option. But if you’re a non-EU traveller or need faster, more personalised care, private healthcare might be better for you.
Regardless of your choice, have travel insurance covering medical costs. This way, you’ll be protected in case of emergencies and can enjoy your time in Germany without worrying about healthcare bills.
Understanding the differences between public and private healthcare can help you make the best choice for your needs and stay healthy during your trip to Germany!
How to Find a Doctor in Germany as a Tourist (Public, Private, Emergency, Telemedicine)
Germany offers several ways for tourists to find doctors, including public health centres, emergency lines, private clinics and online telemedicine.
Finding a doctor in Germany is easy because the healthcare system is very well-organised. Whether you’re a resident or a traveller, there are several ways to get medical help. Here’s a simple guide to help you understand your options.
Public Healthcare Facilities
You can use the German Health Portal (Gesund.bund.de) to search for one near you if you need to see a doctor or specialist. Public healthcare facilities are widely available and offer high-quality care. If you’re a non-EU traveller, you might need to pay first and then ask your insurance to pay you back.
Emergency Medical Services
In an emergency, Germany has quick services to help you. Call 112 for urgent help like ambulances, police, or fire services. For problems that are urgent but not life-threatening, call 116 117. This number connects you to a doctor or tells you where to go for help. You can find more information at 116117.de.
Online Telemedicine Services
Telemedicine is a fast and easy way to talk to a doctor online. Services like Mobi Doctor let you:
- Get quick consultations without waiting.
- Speak to an English-speaking doctor.
- Get digital prescriptions sent to your phone.
This is a great option if you need medical advice but don’t want to visit a clinic. For more details, visit Bundesaerztekammer.de.
Knowing these options allows you to find the right medical care while in Germany. Whether you need a check-up, emergency help, or a quick online consultation, Germany’s healthcare system has you covered!
Getting a Prescription in Germany as a Tourist (EU & Non-EU Rules)
Prescription rules vary depending on whether your prescription comes from an EU country, a non-EU country or involves controlled medication.
If you’re travelling to Germany and need to use a prescription from your home country, there are some rules you should know. Germany has strict rules about medicines, especially for travellers. Here’s a simple guide to help you get the necessary medicines.
Using Prescriptions from EU Countries
If you’re from an EU country, you can use your prescription in Germany as long as it follows EU rules. This means the prescription must have your name, the medicine details, and the doctor’s information. Most German pharmacies (called Apotheken) will accept EU prescriptions without problems. But it’s always a good idea to carry a copy of your prescription and any medical documents, just in case.
Using Prescriptions from Non-EU Countries
If you’re from a non-EU country, the rules are stricter. Some medicines may be accepted, but stronger ones will likely need approval from a German doctor. If your medication is strong or controlled, you must see a local doctor to obtain a new prescription. Bring your original prescription and a letter from your doctor explaining why you need the medicine.
Controlled Substances
Controlled substances, like strong painkillers or anxiety medicines, cannot be given in Germany without a prescription from a German doctor. You’ll have to see a local doctor to get a new prescription if you need these medicines. Make sure to bring your medical records to help explain your situation.
Pharmacy Services in Germany
Pharmacies (Apotheken) in Germany make it easy to find and purchase prescription and over-the-counter medicines. They are usually open during normal business hours, but some offer emergency services. For more information, visit Apotheken.de.
Here’s a simple table to help you understand the rules:
|
Situation |
Can You Use Prescription? |
|
From an EU country |
Yes, if it follows EU rules. |
|
From a non-EU country |
Maybe, but strong medicines need a German doctor’s approval. |
|
Controlled substances (e.g., strong painkillers) |
No, you need a new prescription from a German doctor. |
By knowing these rules, you can ensure you get the medicines you need while in Germany. Always carry your prescription and medical documents, and be ready to see a local doctor if necessary.
Cost of Medical Care in Germany for Tourists
Medical costs in Germany vary by provider, with private visits costing more but offering faster access and flexible scheduling.
Medical care in Germany is of high quality and usually not as expensive as in other countries. However, the cost depends on whether you go to a public hospital, a private clinic, or see a specialist. Knowing these costs to plan is good if you're a traveller, especially if your travel insurance doesn’t cover medical bills.
Here’s a simple table to help you understand the costs of common medical services in Germany:
|
Service |
Estimated Cost (€) |
|
General doctor visit |
€70 - €120 |
|
Emergency room visit |
€200 - €400 |
|
Specialist consultation |
€100 - €200 |
|
Hospital overnight stay |
€600 - €1,500 |
|
Prescription medications |
€10 - €50 |
Even though these costs are reasonable, they can still add up if you need extensive medical care. That’s why having travel insurance is a good idea. Most insurance plans will pay you back for medical costs, but check your policy before your trip. For more details about healthcare costs in Germany, visit Bmg.bund.de.
Knowing these costs and planning will prepare you for any medical needs during your trip to Germany. Whether you’re seeing a doctor, buying medicine, or dealing with an emergency, understanding the costs will help you focus on improving.
Travel Insurance and Paying for Healthcare in Germany
Travel insurance helps cover upfront healthcare costs, and most clinics accept credit cards, cash or insurance reimbursement.
Knowing how to pay for healthcare and why travel insurance is helpful is essential when travelling to Germany. Whether you’re from the EU or a non-EU country, having the right insurance and knowing how to pay can save you from big bills and stress. Here’s a simple guide to help you understand travel insurance and payment methods for medical care in Germany.
Travel Insurance for EU Visitors
If you’re from the EU, your European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) will cover you for necessary medical treatment in Germany’s public healthcare system. This means you can use public hospitals and clinics for free or at low cost.
However, the EHIC/GHIC doesn’t cover private healthcare, trips back home, or non-urgent treatments. That’s why it’s a good idea to have extra travel insurance for more protection.
Travel Insurance for Non-EU Visitors
You must have private travel insurance if you’re from a non-EU country. Germany doesn’t offer free healthcare to non-EU visitors, and medical costs can be expensive. A good travel insurance plan will cover doctor visits, hospital stays, emergencies, and even medicines. Make sure to check your policy to see what’s included.
Payment Methods for Healthcare
Most hospitals and clinics in Germany accept cash, credit cards, and debit cards. If you’re a non-EU traveller, you might need to pay upfront and then ask your insurance to pay you back. Private clinics also accept these payment methods, but asking about costs before getting treatment is always good.
Here’s a simple table to help you understand:
|
Situation |
What You Need? |
|
EU Visitors |
EHIC/GHIC covers public healthcare, but extra travel insurance is good. |
|
Non-EU Visitors |
Private travel insurance is a must to cover healthcare costs. |
|
Paying for Healthcare |
Most places accept cash, credit/debit cards, and insurance reimbursement. |
For more information, visit Germany.info.
Emergency Numbers & 24/7 Pharmacies in Germany
Germany uses dedicated emergency numbers and on-duty pharmacies to ensure tourists have access to urgent help at any time.
In Germany, knowing who to call in an emergency is important. If you need help fast—like for an ambulance, police, or fire—there are special numbers to call. You can find an open pharmacy if you need medicine late at night or on weekends. Here’s a simple list of important numbers and services:
|
Service |
Contact Number |
|
Emergency (ambulance, police, fire) |
112 |
|
Non-emergency medical help |
116,117 |
|
Find an open pharmacy |
Visit Apotheken.de |
Keep these numbers handy, so you’re ready for any emergency!
Conclusion: Using Healthcare in Germany as a Tourist
With basic preparation and travel insurance, tourists can safely use Germany’s public, private and online healthcare services during their visit.
Germany’s healthcare system is reliable and easy to use, whether you need urgent medical help or a regular check-up. For travellers, services like Mobi Doctor make it easier to get medical advice or prescriptions, especially if you don’t speak German. With telemedicine, you can talk to a doctor online, get digital prescriptions, and skip long clinic waits.
To make your trip stress-free, it’s important to plan. Make sure you have travel insurance that covers medical costs, especially if you’re from a non-EU country. If you’re from the EU, bring your EHIC or GHIC card to use public healthcare. Knowing how to find doctors, pharmacies, and emergency services will also help you feel more confident during your stay.
Germany offers great medical care, and with the right preparation, you can explore the country knowing you’re covered if any health issues arise. Germany's healthcare system covers everything, from a quick online consultation to emergency treatment. So, pack your bags, get your insurance ready, and enjoy your trip with peace of mind!